TendersGo GDPR Compliance Document

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Last Updated: 21.08.2024

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1. Introduction

TendersGo ("we," "us," "our") is committed to protecting the privacy and personal data of our users. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, which governs the processing of personal data within the European Union (EU). This document outlines how we collect, process, store, and protect personal data in accordance with GDPR.

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2. Data Controller

TendersGo is the data controller responsible for the personal data collected through our website, tendersgo.com, and all its subdomains.

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3. Personal Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and physical address.

• Account Information: Username, password, and other account details.

• Usage Data: Information about how you use our website, including IP addresses, browser type, and device information.

• Transaction Data: Payment information and purchase history.

• Location Data: Geolocation information based on your IP address to provide region-specific content and services.

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4. Purpose of Data Processing

We process personal data for the following purposes:

• Service Delivery: To provide and manage your access to our services, including account management and customer support.

• Personalization: To offer personalized recommendations and content based on your usage patterns and preferences.

• Marketing and Communication: To send you promotional materials, updates, and newsletters (with your consent).

• Legal Compliance: To comply with legal obligations, such as tax reporting and regulatory requirements.

• Security: To ensure the security of our website and services, including fraud prevention and risk management.

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5. Legal Basis for Processing

Our legal basis for processing personal data includes:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.

• Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that these interests are not overridden by your rights and freedoms.

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6. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain a copy of the information we hold about you.

• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.

• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.

• Right to Data Portability: You can request that your personal data be transferred to another organization or directly to you in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.

• Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

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7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this document, unless a longer retention period is required or permitted by law. After the retention period, we securely delete or anonymize your personal data.

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8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

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9. Data Transfers

Personal data collected by TendersGo may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure that it is protected by appropriate safeguards, such as the Standard Contractual Clauses (SCCs) or other legal mechanisms.

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10. Third-Party Processors

We may share personal data with third-party service providers who process data on our behalf. These third parties are contractually obligated to protect your data in accordance with GDPR requirements and may only process your data for the specific purposes outlined in our agreement with them.

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11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and process personal data. For more information, please refer to our Cookie Policy.

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12. Changes to This GDPR Compliance Document

We may update this document from time to time to reflect changes in our data processing practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated document on our website.

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13. Contact Information

If you have any questions or concerns about this GDPR compliance document or our data processing practices, please contact us at:

Email: [contact@tendersgo.com]
 

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates GDPR.